All purchases on Plentr are protected:


  • We will refund the payment if the goods do not correspond to the description;
  • We will refund the payment if the goods are not received;


To file a claim, you only need to file a claim within 3 working days from the day of receipt of goods. 
Claim processing time is 10 working days. 
Payment is refunded in the manner of payment that was made to order.